HR Service Delivery in the Federal Government: Are You Sourcing Ready? According to a just-completed study by EquaTerra – conducted in association with IPMA-HR and the HROA – most Federal HR executives feel they are not sufficiently prepared to successfully identify,...12 Sep 2007 | (Surveys)
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Equaterra study concludes direct correlation between outsourcing satisfaction and investment in outsourcing management/governance
One key conclusion from the study is that there is a direct correlation between the investment organizations...29 May 2006 | (Surveys)
Suppliers: What is wrong with the BPO procurement process?
We feel that the tight procurement processes currently in-vogue are suppressing the development of partnering...13 May 2006 | (Surveys)
Radical transformation of HR services delivery needed, a report from Xchanging
HR departments need to radically transform the quality of their service delivery if they want to add...02 Oct 2003 | (Surveys)
