Skip to navigationSkip navigation

Everest, HRO, Update, HR, Outsourcing, 2007

Everest HRO Market Update June 2007

  • |
  • Print |
27 Jul 2007 | (Survey)

The Everest Research Institute conducted in-depth interviews and a data collection exercise with senior governance teams of HRO buyers. The objective of the survey was to explore buyer satisfaction with HRO, and what definitions, metrics, and measures overall and within specific HRO process areas facilitate optimal realization of the desired outcomes of HRO.

The scope of analysis includes:

  • Key metrics on the extent of outsourcing adoption in HR
    • HR process scope
    • Technology models
      Implementation platforms
    • HR staff reduction
    • Offshore adoption
  • Pricing metrics
    • Targets and actual
    • Price-points
  • Quality metrics
    • Targets and actual
    • Service levels
  • HR process deep-dive: Training example

Document Download the report.

For more information, visit Everest Research Institute.

  • |
  • Print |
Related Content:
HRO Benchmarks: Scope, Quality, and PricingEverest Research Institute in late 2006 conducted a detailed survey of key large existing buyer organizations in order to better understand the scope and metrics in the HRO market today. The study focused...15 Oct 2007 | (Survey)

How changes in the outsourcing world will affect outsourcing in 2007Two trends will change the outsourcing marketplace in 2007: the increase in demand for outsourcing services and the changing supplier landscape.17 Nov 2006 | (News)

Outsourcing allows HR professionals to focus on strategic business functions, according to SHRM surveySeventy-five percent of human resource (HR) professionals agree that they are able to focus on core business functions when some HR responsibilities are outsourced. In addition, more than half of HR professionals...12 Jul 2004 | (Survey)

Everest Research Institute: 2008 Market PredictionsEverest Research Institute 2008 Market Predictions on FAO, Global Sourcing, HRO, ITO, and PO Markets31 Oct 2007 | (Thinking Point)

HRO Buyers Focused on Value, Technology, Not Cost SavingsTo gain value creation and access to technology, a growing majority of Human Resources Outsourcing (HRO) buyers are willing to forego cost savings and sign outsourcing deals that favor the "transfer-transform...09 Jul 2007 | (Survey)