Hackett, HRO, Shared Services
Hackett: HRO Today, 'A Business Case for Shared Services'
29 Apr 2007 | (Thinking Point)
If world-class is what you aspire to for your HR organization, then discard any conventional wisdom about shared services — increasingly the precursor to full-blown HR outsourcing. That’s because companies too often lump centralized services in with shared services—a mistake that leads to missed opportunities to generate greater savings and happier employees at the same time.
The Hackett Group recently found that properly implemented shared services can reduce HR process costs by up to 80 percent while also boosting satisfaction, productivity, and quality of service. The Atlanta-based corporate benchmarking firm also concluded in its running survey of world-class organization that their HR spend is 13 percent lower and their HR-to-staff ratio is 15 percent smaller than others.
Click here to link to full text of article at HRO Today.
Related Content:
Does Philippine call center success translate to BPO success?I would encourage anyone considering diversifying their offshore strategy or looking to begin offshoring of call center, or BPO to take a closer look at the Philippines.08 Apr 2007 |
(Thinking Point)
HR trends in shared services and outsourcing in public sector organizationsToday’s public sector Human Resources (HR) organizations are looking beyond traditional methods and past fixes to improve operations and services. Potential alternative solutions include moving to a...13 Feb 2007 |
(Survey)
Aviva's BPO strategy - back to shared servicesBritish insurance giant moves away from partners and towards its own shared service center; taking greater control of outsourcing17 Jan 2007 |
(News)
[HROA Essentials] Can a finance (or HR) shared service center really add value?Shared services for Finance and HR add value in terms of delivering better services at a lower cost. However, this value is often marginal in the context of the entire organization, and the real value...12 Jan 2007 |
(Thinking Point)
Alsbridge announces partnership with NelsonHallAlsbridge announces partnership with NelsonHall to assist clients in gaining knowledge on outsourcing and shared service success03 Dec 2006 |
(News)
