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Outsourcing, Deals, Relationship, Failure

[HROA Essentials] Outsourcing deals: Failing to succeed

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29 Mar 2007 | (Thinking Point) | Deborah Kops

There comes an inflection point in most outsourcing deals when failure is a real possibility. Whether it occurs during transition or after delivery is stable, misalignment and the sense of disappointment may overwhelm both parties. What can buyers and providers do to turn failure into a stronger relationship?

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If you want more detailed information about Full HROA membership visit this page or contact Richard Crespin on +1-202-905-0351 or send an email to richard.crespin@hroassociation.orgAuthor: Kops, Deborah
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