Outsourcing, Management, Governance, Tools, Value
Drive value with outsourcing management tools
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Much is discussed in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science of effective OM/G, yet often that is not the case. OM/G is a critical discipline that enables companies to achieve the intent of their outsourcing deal. Without it, value leakage of 15 percent or greater typically results. For further details on effective OM/G, please see EquaTerra’s whitepaper titled, “Why and How Outsourcing Management and Governance is Critical to Outsourcing Success.”
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Why and how outsourcing management and governance is critical to outsourcing successOutsourcing management and governance, OM/G, is a critical and fundamental - but often misunderstood and sometimes neglected - component of any ITO or BPO effort08 Feb 2007 | (Thinking Point)
[HROA Essentials] “Why don’t they understand me?” – Resolving outsourcing deal pitfallsHow is it that sophisticated organizations and people misunderstand each other? Even simple things can lead to disagreements. Resolving all of these issues matters, of course, because at best you’ll...01 Dec 2006 | (Thinking Point)
Preparing for outsourcingThe outsourcing marketplace is clearly trending toward “transformational outsourcing.” And with service providers getting increasingly stronger in this capability, many buyers are leaning on their...28 Nov 2006 | (Thinking Point)
Outsourcing – it’s the doing, not the deal, that really countsOutsourcing initiatives typically have a disproportionate focus on the glamour and excitement of the deal, rather than on the grittier realities of implementation and effective change management.16 Apr 2007 | (Thinking Point)
Alsbridge advises renegotiating an outsourcing contract may be less expensive option than issuing new RFPRenegotiation is rapidly moving up the sourcing agenda. As outsourcing markets mature, and supplier competition intensifies, many organizations are taking a fresh look at their outsourcing relationships...30 Apr 2007 | (Thinking Point)
