Finance, HR, Shared Service, Center, Business, Strategic, Value
[HROA Essentials] Can a finance (or HR) shared service center really add value?
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Introduction:
More and more organizations are looking at implementing shared services for Finance and HR. The trend began over ten years ago, and we have seen waves of activity. First a few private sector companies (typically US multinationals) took the plunge. Then the idea was taken up by European companies, at about the same time that global shared services and / or outsourcing were becoming common. Now many organizations are revisiting their shared services, looking at offshoring benefits; and of course the public sector is now a major area of shared services activity. Shared services are becoming ubiquitous, but organizations often struggle to understand how they add value.
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