Shared Services, Success
Success through shared services
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In this paper, A.T. Kearney highlights why shared services are a proven method to deliver value in the support services field. The factors that are currently driving this renewed focus on back-office functions are explored, the key to creating a successful shared services program is explained, and how to steer clear of common pitfalls is discussed. Finally, Kearney peers into its crystal ball and forecasts the back office of the future and the next generation of shared services.
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EquaTerra Announces Shared Services Value AssessmentThe new EquaTerra Shared Services Value Assessment helps shared services leaders identify strengths and weaknesses in their service delivery model, and provides an actionable roadmap for transformation...31 Mar 2008 | (News)
EPA To Set Up HR Shared Service Centers The Environmental Protection Agency has announced plans to establish shared service centers in three locations, beginning in June 2008, to process personnel and benefits actions for its 17,000 employees...14 Jan 2008 | (News)
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Does Philippine call center success translate to BPO success?I would encourage anyone considering diversifying their offshore strategy or looking to begin offshoring of call center, or BPO to take a closer look at the Philippines.08 Apr 2007 | (Thinking Point)
Gevity acquires outsourcing firm HRAmericaGevity, which serves as the full-service human resources department for small and mid-sized businesses, announced the acquisition of outsourcing firm HRAmerica, Inc.20 Feb 2007 | (News)
