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Smart Client, Outsourcing, BPO

[HROA Essentials] The rise of the 'Smart Client'

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17 Nov 2006 | (Thinking Point) | Deborah Kops

While much has been written about the failure of business process outsourcing (BPO) initiatives, most of the blame has been laid at the feet of the service provider community, with little discussion around the role clients must play in the implementation of successful outsourcing arrangements.

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If you want more detailed information about Full HROA membership visit this page or contact Richard Crespin on +1-202-905-0351 or send an email to richard.crespin@hroassociation.orgAuthor: Kops, Deborah
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