Retail, Business, Process, Outsourcing
[HROA Essentials] Buy wholesale sell retail - even in outsourcing
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Sometimes the best lessons for an industry come out of the blue — from a completely unrelated sector. I am reminded of the inspiration for Southwest Airlines’ vaunted short gate turnaround process, the Indianapolis 500 pit stop. The airline’s adaptation of the tire changing and re-fuelling practices have had a major impact on its ability to reduce its ground time, ultimately improving air passenger miles flown.
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