BPO, Shared Services, Talent, People, Outsourcing
[HROA Essentials] Talent issues weigh on BPO & Shared Services
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The SBPOA recently interviewed Andrew Kris, Chaiman of the SBPOA Advisory Board. A leading commentator, author and sought after speaker on the worldwide development of shared services and BPO, Andrew's expertise in recruitment leads him to share his viewpoint that BPO is desperately lacking experienced talent, and that firms are making hasty, short-sighted hiring decisions.
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