Northern Ireland, e-HR, Fujitsu, Personnel, Services

Northern Ireland’s Department of Finance and Personnel (DFP) awards e-HR contract to Fujitsu

Fujitsu Services has been awarded a central government Business Process Outsourcing (BPO) contract by Northern Ireland’s Department of Finance and Personnel (DFP). The project, worth c£185 million over 15 years, is part of the Northern Ireland Civil Service (NICS) Reform Agenda – a series of programs designed to meet the growing demands placed upon public services. This particular program will transform and modernize the structure and delivery of personnel services to 28,000 people across the NICS and the Northern Ireland Office (NIO) through an electronic Human Resource (e-HR) system.

Under the e-HR project personnel administration, including payroll and recruitment services will be delivered from a shared service center staffed by a substantial private sector team of 200. The new service will result in the more efficient and effective delivery of personnel services as well as enabling civil servants to refocus efforts on frontline services. Fujitsu Services will be the key private sector partner working with NICS and the NIO. Fujitsu Services will lead a team of subcontractors including PricewaterhouseCoopers, Capita and Oracle.

David Courtley, chief executive officer, Fujitsu Services commented, “This is a real milestone for Government in achieving some of the key efficiency savings it has committed to over the coming years. Fujitsu Services will work with the Government to achieve these efficiencies in the provision of public services which will in turn ensure that Civil Servants in Northern Ireland experience a transformed HR service with citizens ultimately benefiting from improved focus on the services that matter to them.”